FAQs

  • Yes! We ask for 48 hours notice, we know how stressful this time can be so you can email, text or phone the team and we will do the rest.

  • We will get your report to you within 24 hours.

  • No, a snagging survey is a specialist process that focuses on the quality of workmanship and issues out of building regs/ tolerances set by new build warranties (NHBC). A structural survey is more suited to an older house experiencing serious issues.

  • It depends on the size and condition of the property, generally we spend around 2 hours in an apartment or 3 for small house, and between 3-6 hours in larger houses. Our time is then spent writing up the report which is why we allow 3 days after

  • In 2022 the New Build Ombudsman created the NHQB (New Homes Quality Board) who created a checklist for us to follow.

    The NHBC is a warranty company that signs-off properties throughout the construction process. It provides a 10 year warranty for any structural issues but also provides a detailed guide of how to achieve its standards (known as "tolerances"). These tolerances are the benchmark to how we raise snags in our Snagging Survey.

  • As long as our inspector is able to inspect 2 properties on the same day and the properties are located nearby, we are happy to pass on the saving.

  • We charge a £49 deposit when you book and then after the inspection has been carried out the balance is processed using the same card details. If you would prefer to pay using a different card then please let us know on the day of the survey. You can book right here on the website.